Terms of service

Terms of Service

rilexis

Last updated: August 13, 2026
Disclaimer: This template is for general Shopify e‑commerce use only and does not constitute legal advice. For full legal compliance, please consult a local California‑licensed attorney.
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Customer”, “you”) and rilexis (“we”, “us”, “our”), located at 345 Lorton Avenue, Suite 203, Burlingame, CA, United States. These Terms govern your access and use of our website rilexis.com and all product purchases made through this site.
By accessing, browsing, placing an order, or creating an account on our website, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Return & Refund Policy, and our Privacy Policy. If you do not accept these Terms, you must not use our website or place any orders.

1. Eligibility

You must be at least 18 years of age (or the age of majority in your jurisdiction) to make purchases on this website. By placing an order, you represent that you are of legal age and have the legal authority to enter into this agreement. You agree to provide true, accurate, current, and complete information for all orders and account‑related forms.

2. Website Use Restrictions

You agree you will not:
  • Use this site for any unlawful, fraudulent, or unauthorized purpose.
  • Violate any applicable local, state, federal, or international laws.
  • Attempt to hack, disrupt, scrape, crawl, or damage the website’s systems.
  • Copy, reproduce, distribute, or resell any website content, product images, descriptions without our written permission.
  • Submit malicious code, viruses, or harmful scripts to our site.
We reserve the right to restrict or terminate your website access at our sole discretion if you violate any part of these Terms.

3. Orders & Contract Formation

Submitting an order on rilexis.com constitutes an offer to purchase goods from us. A binding sales contract is only formed once we accept your order and send you an order‑confirmation email. We reserve the right to refuse or cancel any order for reasons including but not limited to: suspected fraud, product out‑of‑stock, pricing error, quantity‑limit violations, or incomplete customer information.
We are not obligated to fulfill orders caused by obvious typographical or website‑display pricing errors. If we cancel your order due to such errors, we will fully refund any payments you have made.

4. Pricing & Payment

All prices shown on rilexis.com are stated in United States Dollars (USD). Prices do not include sales tax, shipping fees, or customs duties where applicable; these will be added during checkout as required by law.
You authorize us to charge your selected payment method for the full order amount at checkout. All payment information you provide must belong to you and be valid. If payment cannot be processed, your order may be delayed or canceled.

5. Product Descriptions

We make reasonable efforts to ensure product photos, descriptions, sizes, and colors are accurate. However, screen display differences, minor manufacturing variations may exist, and we do not warrant that product colors or details will display exactly as you see on your electronic device. Product specifications are subject to change without prior notice.

6. Shipping, Risk of Loss & Title

Title and risk of loss for purchased items pass to you upon delivery of goods to the carrier. Once handed over to the shipping carrier, we are not liable for loss, theft, or damage that occurs during transit, except as otherwise stated in our Return and Refund Policy. Please refer to our Shipping Policy for estimated delivery timelines.

7. Returns, Refunds & Exchanges

All returns, refunds, and exchanges are governed by our separate Return and Refund Policy. By placing an order, you agree to the terms laid out in that policy. You may view our Return and Refund Policy directly on our website.

8. Intellectual Property

All text, graphics, logos, photographs, product descriptions, website layout, code, and other content on rilexis.com are intellectual property owned or licensed by Willow General Store. You may not copy, download, modify, reproduce, or commercially use any of our content without explicit written consent from Willow General Store.

9. Limitation of Liability

To the maximum extent permitted under California law:

Willow General Store shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of your use of our website or purchased products, including lost profits, loss of data, business interruption.
Our total aggregate liability for any claim related to your purchase shall not exceed the total purchase price you paid for the relevant order. This limitation does not apply where prohibited by law, including liability for personal bodily injury, fraud, or willful misconduct.

10. Indemnification

You agree to defend, indemnify, and hold harmless Willow General Store, its owners, staff, affiliates from all claims, damages, losses, liabilities, costs, and attorney fees arising out of:
  • Your breach of these Terms;
  • Your misuse of our website or products;
  • Information you submit to our site;
  • Your violation of any law or third‑party right.

11. Governing Law & Jurisdiction

These Terms shall be governed and interpreted under the laws of the State of California, United States, without conflict‑of‑law principles. Any legal dispute arising from these Terms or your purchase shall be brought in the state or federal courts located in San Mateo County, California. You consent to the personal jurisdiction of these courts.

12. Modification of Terms

We reserve the right to revise and update these Terms of Service at any time. Changes take effect once published on rilexis.com. We encourage you to review this page regularly. Your continued use of our website after updates are posted constitutes acceptance of the revised TermsShop.

13. Severability

If any provision within these Terms is found invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full legal force and effect.

14. Entire Agreement

These Terms together with our Return & Refund Policy, Shipping Policy and Privacy Policy represent the complete agreement between you and rilexis and supersede any prior oral or written understandings.

15. Contact Information

If you have any questions regarding these Terms of Service please contact us:
  • Business Name: rilexis
  • Email: WicinskyStarkweather495@hotmail.com
  • Website: rilexis.com
  • Physical Address: 345 Lorton Avenue, Suite 203, Burlingame, CA 94010, United States